About Us | Rhenai

Case Studies

Real implementation stories with measurable outcomes across automation, cyber resilience, and operations.

Case Study Categories

Selected delivery cases grouped by solution area. Each example shows the business problem, implementation approach, operating model, and measurable outcome delivered in practice.

AI Machine Learning • Predictive Analytics • Governed Automation

CASE

Primary: AI

Contract Risk Assessment With GenAI

Logistics company | Legal, Procurement, and Finance

Challenge: fragmented review standards and manual analysis caused inconsistent risk decisions, slower negotiations, and limited traceability across contract lifecycle.

Faster contract decisions Lower legal-financial exposure Audit-ready negotiation trail

Business Value

The legal team moved from ad hoc interpretation to repeatable, policy-aligned assessments, reducing escalation overhead and improving negotiation quality with business owners.

Solution

GenAI-assisted review compares clauses against a governed risk catalogue, highlights deviations from approved language, and assigns risk rationale for legal and financial impact.

Delivery

We designed a target operating model for contract triage, decision gates, and exception handling, then embedded it into legal workflow and approval governance.

Integrations

Contract repository, legal clause library, approval workflow tooling, and collaboration channels for negotiation and sign-off evidence.

CASE

Primary: AI

Technical Quotations & Offer Automation

Services company | Technical sales and presales

Challenge: pricing depended on multiple unconnected data sources, creating long lead times, inconsistent assumptions, and high risk of underpricing complex offers.

>75% faster preparation Defensible best-price logic Fewer pricing errors

Business Value

The team reduced quote preparation effort by more than 75%, improved bid responsiveness, and raised margin protection through evidence-based pricing decisions.

Solution

RPA, AI OCR, and GenAI consolidate material costs, labor assumptions, supplier inputs, and market signals into a governed quotation model with transparent pricing rationale.

Delivery

We established a phased rollout: baseline process mapping, pricing control points, automated calculation flow, and governance for approvals and exception routing.

Integrations

Excel pricing engine, ERP, CRM, SharePoint, and document intake channels with OCR-based extraction and version-controlled proposal outputs.

Company Health Check Risk Assessment • Compliance Review • Gap Analysis

CASE

Primary: Company Health Check

Driver Entitlement Risk Control

Freight forwarding company | Dispatch and compliance

Challenge: entitlement checks were inconsistent and reactive, exposing the company to legal liability, insurance disputes, and operational disruption.

Daily pre-route control Evidence-based exceptions Lower liability exposure

Business Value

Operations gained a consistent go/no-go control point before dispatch, reducing legal and insurance risk while improving confidence in daily route release decisions.

Solution

Automated entitlement verification is executed daily against official data, with immediate flagging of withdrawn or invalid licenses for operational intervention.

Delivery

We defined control ownership, reporting cadence, and escalation procedures, then operationalized a morning exception workflow for dispatch and compliance teams.

Integrations

Driver roster data, entitlement verification source, dispatch process controls, and exception reporting for audit and compliance evidence.

Cybersecurity SIEM • IAM • Vulnerability Management • Data Protection
ESG Sustainability Data • Governance • Compliance Reporting

CASE

Primary: ESG

ESG Single Source of Truth (IBM Envizi)

Global logistics group | 40,000+ employees across multiple entities

Challenge: ESG reporting relied on fragmented local files and inconsistent definitions, preventing reliable group-level reporting and slowing audit response.

Group-wide ESG consistency Audit-ready disclosures Faster compliance cycles

Business Value

Leadership gained one trusted ESG baseline across entities, enabling faster disclosure cycles, stronger investor confidence, and lower reporting risk during assurance reviews.

Solution

IBM Envizi was deployed to standardize ESG data ingestion, define control checkpoints, and produce consolidated outputs aligned with regulatory and rating requirements.

Delivery

We led a phased rollout: KPI harmonization, data quality governance, entity onboarding, and report design aligned to CSRD, GRI, TCFD, and EcoVadis expectations.

Integrations

Local source systems, structured templates, ESG control workflows, and centralized reporting outputs for group management and external disclosure.

Expert Leasing Behavioral Analytics • Real-time Monitoring • On-demand Expertise
Digital Workforce Workforce Automation • Orchestration • Cloud Enablement

CASE

Primary: Digital Workforce

Automated Invoice Issuing & Dispatch

Trading company | Finance and customer billing

Challenge: recurring billing peaks up to 1,000 documents/day overloaded teams, increased dispatch errors, and constrained growth without additional staffing.

1,000 docs/day peak handled >85% team effort reduction Scalable without extra headcount

Business Value

Billing operations achieved predictable high-volume execution with over 85% lower manual effort, materially fewer dispatch corrections, and stronger service-level consistency during peak cycles.

Solution

We automated invoice generation, packaging, and controlled distribution with queue management, validation rules, retry logic, and execution monitoring.

Delivery

Delivery covered process baselining, control checkpoints, production hardening, and run-mode reporting with clear ownership for exceptions and reprocessing.

Integrations

Accounting platform, invoice control spreadsheets, ERP references, and enterprise email channels with traceable dispatch and status reporting.

CASE

Primary: Digital Workforce

HR Time & Overtime Settlement

Manufacturing-trading company | HR and payroll operations

Challenge: high seasonal workforce and shift complexity made manual settlement slow, error-prone, and difficult to reconcile before payroll close.

400-500 workers reconciled >70% lower HR effort Day-1 payroll visibility

Business Value

HR and payroll teams reduced effort by over 70%, improved monthly close reliability, and gained daily transparency on settlement quality and discrepancy drivers.

Solution

The workflow automates work-time, overtime, and shift-rule calculations, applying policy logic consistently and preparing payroll-ready outputs with exception context.

Delivery

We deployed in controlled increments: baseline reconciliation logic, validation checkpoints, exception handling, and run-mode governance for daily operational continuity.

Integrations

RCP systems (including Comarch HRM and Bio Sys), Excel control sheets, ERP, accounting, and notification channels for discrepancy resolution.

CASE

Primary: Digital Workforce

University Registrar Certificates

University registrar | Dean's office and bursary operations

Challenge: very high request volumes and legal-critical document quality requirements created queue pressure and rework in peak academic periods.

Tens of thousands/year processed Near-zero error quality ROI in 3 months

Business Value

The registrar achieved stable high-volume document issuance, reduced student queue pressure, and maintained legal-grade quality with ROI delivered in three months.

Solution

End-to-end automation orchestrates certificate verification, issuance rules, and case handling with controlled exception logic for real-world academic scenarios.

Delivery

Delivery included process harmonization across dean's office, bursary, and IT, plus operational controls for quality assurance and SLA monitoring.

Integrations

USOS, Excel worklists, accounting references, email, and chatbot channels for multichannel status communication and request completion evidence.

Business Process and Document Management OCR • Classification • Workflow Automation

CASE

Primary: Business Process and Document Management

Freight & Customs Operations Automation

Trading / e-commerce company | Logistics and customs desk

Challenge: customs handling relied on manual document exchange and non-standard workflows, delaying shipments and limiting cost transparency.

>80% faster handling 97% OCR extraction quality >20% logistics cost reduction

Business Value

Operations achieved substantially faster customs throughput, materially lower forwarding costs, and improved shipment predictability with fewer manual interventions.

Solution

RPA and AI OCR automate document intake, data extraction, shipment grouping, customs package completion, and communication loops with customs agencies.

Delivery

We implemented phased controls for data quality, exception routing, and service windows, then stabilized run-mode with evidence-based performance reporting.

Integrations

Excel worklists, accounting system, local ERP, email channels, and customs communication streams with end-to-end process status tracking.

CASE

Primary: Business Process and Document Management

Accounting Documents & Posting Readiness

Manufacturing-trading company | Accounting operations

Challenge: monthly handling of 5,000+ invoices and attachments overloaded accounting teams and delayed posting readiness for period close.

5,000+ docs/month processed >70% lower handling effort Faster accounting close

Business Value

Accounting operations reduced manual workload by over 70%, improved document-quality consistency, and accelerated readiness for monthly close and statutory reporting.

Solution

AI OCR-based processing extracts and validates invoice and attachment data (including WZ and CMR), then prepares structured posting packages for accounting.

Delivery

Delivery included data model standardization, validation governance, exception handling, and operational dashboards for continuous quality and throughput control.

Integrations

Accounting platform, ERP, carrier APIs, email intake channels, and OCR pipeline with traceable output for posting and KSeF preparation.

IT Excellence Observability • Operations • Service Management
Process Mining Process Intelligence • Bottlenecks & Variants • Optimization

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